Cancellation and Restocking Policy
No order accepted by SYF OES may be cancelled by Purchaser without the prior written consent of SYF OES, which consent will be conditioned on the Purchaser’s agreement to pay SYF OES’s cancellation charges. For Products, which in SYF OES’s sole discretion is readily resalable, the cancellation charge shall be 25% of the invoice price for the Product. For all other cancellations, the charge shall amount to costs and expenses incurred by SYF OES arising out of or in connection with the Purchaser’s cancellation of the order, net of recover-ability, but not more than the invoice price.
- Items that are common to our inventory can be returned at a 20% restocking charge. The products must be in new and re-sale-able condition or additional cleaning and repair charges may apply.
- Items that have been modified or are not common to our inventory will be negotiated at time of return.
- Returns will be accepted only with SYF Oilfield Equipment, LLC. authorization in writing.
- Freight charges for returns will be to buyers account.